The POS System to grow your business

Centralize your purchasing with Lightspeed Retail and save time by order new stock directly from the system with our integrated catalogs.

• Import new products into your POS from over 3000 preloaded catalogues
• Offer your customers the flexibility they seek by accepting and delivering                   special orders
• Use custom reorder points to never run out of your best sellers
• Use one master order to combine all purchasing, transferring and ordering
• Have items sent back to the vendors automatically removed from your stock
• Combine your stock orders and get better pricing from your vendors

Whether you sell bundled, serialized or unique items that require multiple variations, Lightspeed has the tools to keep your stock moving.

• Process and follow work orders directly in the system
• Create product variations such as size, color and material
• Identify piece of inventory with a unique serial number
• Bundle individual items to sell them as a package
• Create special orders to meet individual customer needs
• Track inventory levels and SKUs across multiple locations

When it comes to pricing, Lightspeed Retail offers you total flexibility. Automate discounts, whether it’s for your employees or your most loyal customers, and set up seasonal promotions in the system so it’s all ready when it’s time to sell.

• Automate your discounts
• Create coupons and promotions
• Allow giveaways and donations
• Give employee discounts
• Set up price rules
• Change prices in bulk

An organized stock is great, but an optimized stock is even better. Our Retail POS lets you track the cost of a unit and gives you all the data you need to get dusty inventory off your shelves. Never run out of your best sellers and never disappoint a customer.

• Track unit costs and margin
• Set reorder points
• Identify your dusty inventory
• Anticipate shopping trends in your customer base
• Reduce inventory cost

Save time and energy by managing your POS and web store from one system.

• Know what’s in stock and never oversell to customers
• Get a clear overview of all daily sales across all sales channels
• No need to reconcile sales from two separate platforms
• Use customer purchase history from all channels to create better sales strategies

Make it easy for shoppers to find your store and discover your products.

• Increase online search ranking
• Increase your in-store traffic and sales
• Integrate with Facebook
• Mobile-friendly templates for easy browsing
• Market to customers based on purchase history
• Measure marketing initiatives in-store and online

Omnichannel shoppers have a 30% higher lifetime value.

• With an online store, your products are accessible 24-7
• Invite customers to shop online or in-store as they prefer
• Offer customers more ways to get your products (order online, pickup in store!)
• Get more marketing opportunities and ways to connect with shoppers
• Acquire more new shoppers and retain existing customers

Whether you’re a new customer or you’ve been with us for a while, get set up in no time.

• Free onboarding for new and existing customers
• 24/7 support available for any issues
• Use our Import tool for fast product uploads and updates
• Employees can learn the system in no time

What are my best selling items? Which items are gathering dust? How often do my best customers buy? Our new analytics tool doesn’t only gather the data for you, it makes the analysis. Your data is translated into tips and insights that will make you sell more.

• Check your interactive dashboards
• Gain marketing insights
• Get rid of your dusty inventory
• Measure customer demand

Items sold, total sales over any period of time and profits, everything you need to know about your POS is right here in the system. Lightspeed Retail generates and lets you export all the reports you need to grow your business.

• See how your stores are performing
• Export reports in your preferred format
• Check your data across locations

Identify the strengths and weaknesses of your employees to build the perfect team. See when they are working, when they are selling, who discounts the most and train them to be more efficient.

• Check sales per employee
• Plan for rush hours
• See the average transaction value

With Lightspeed Retail, customers will get a truly unique shopping experience they can’t get anywhere else.

• Create unique customer profiles
• Add quick notes about your shoppers
• Assign customer statuses like VIP
• Offer special orders and layaways
• Use discount and promo codes for your regulars
• Let your customer promote your store with gift cards
• Do more with loyalty programs and integrations

Expand the reach of your brand with a POS that has your logo and a background of your choice. Customize your receipts with promotional messages and engage with customers everywhere.

• Show items and descriptions on an iPad
• Impress customers with a modern device
• Customize receipts with a logo and text

Keep all customer data in your POS and learn how to keep them happy. Identify trends, shopping habits and adapt to customer demand in order to get them back into your store. Learn a customer’s lifetime value to your business and plan for the future.

• Keep the purchase history of every customer
• Gather demographic information
• Never run out of your best-sellers
• Follow shopping trends in your store

90% of consumers research online before buying a product. Our omnichannel POS helps you take advantage of online opportunities that can really grow your business. Sell the way customers buy.

• Sell online and in-store from a single inventory
• Centralize all of your business data onto one platform
• Give shoppers several touch points with your brand
• Sell directly on social media
• Let customers buy online and pick up in-store

Bring your retail operation into the digital world and benefit from using a fully mobile, flexible and secure POS. You can simply install the software on an iPad or even an iPhone and get selling.

• Get real-time data anytime, anywhere
• Secure your data even when the hardware is damaged
• Elevate your system with various integrations
• Set up integrated payments

Let long lines, slow transactions and quick runs to the back for inventory checks, become relics of the past. With Lightspeed Retail, your staff always has all the information customers need on-hand and can take payments right from the sales floor.

• Bring your POS to the sales floor
• Checkout on the spot with integrated payments
• Cut long lines
• Increase your staff’s product knowledge
• Use wireless cash drawer, barcode scanner, receipt printer and payment processors

From the back office to the hands of a customer, your inventory never stops moving. Lightspeed Retail allows you to follow the journey of every single SKU so you always know what you have and where your stock is.

• Track returns to vendors
• Transfer items across locations
• Sell your products everywhere

Going away on a trip with your family or attending trade shows to check out current trends doesn’t mean you have to disconnect from your store. Now you can get away from your store and not miss a thing.

• Track sales from anywhere
• Manage your staff remotely
• Analyze your store performance from anywhere, anytime

Controlling your inventory can be challenging when you have just one store, let alone several. Our retail POS, multi-store inventory gives you one place from which you purchase, receive and transfer stock for all your store locations.

• Manage all of your locations and your e-commerce from a single platform
• Add stores to your POS as you grow
• Create a single purchase order for all locations
• Add all your items and dispatch them after

Our POS lets you get closer to your customers, even when you can’t meet every single one of them in person. When a customer purchases from any of your stores, their sales history is automatically logged in your POS.

• Access purchase history across all locations
• Transfer items between stores for customers
• Reward any purchase from any location or channel

With multi-store reporting, you have the information you need to run a successful multi-location business. Real-time reports give you insight into the performance of your business at any given time.

• See the individual status of a store
• Get an overview of your entire operation
• Refresh your data in real time
• Compare multiple store analytics

Create a better and faster checkout experience for both you and your customers with integrated payments.

• No need to enter amounts manually
• Prevent human error and lost revenue
• Process sales and checkout customers faster
• Close out your day faster
• Plug-and-play terminal set-up

Don’t take chances when it comes to security. Protect your business and your customers from fraud with a payment processor that is directly connected to your POS.

• Work with a PCI compliant provider
• Get EMV compatible hardware
• Avoid financial or manual entry errors
• Let your customers know their information is kept safe and private

On a busy day, you can’t afford to have your staff stuck behind the cash register. Let them take payments on the sales floor and save time by completing daily tasks while answering customers’ questions.

• Take payments anywhere in your store
• Avoid long waiting lines
• Process more transactions
• Accelerate the shopping and checkout process

Plastic, paper, or coins: accept all payment methods and never miss a sale. Customers can buy your products in store and online with the same flexibility, and you can manage refunds without breaking a sweat.

• Process refunds without having to ask the cardholder to present their card
• Take payments over the phone
• Accept all payment methods
• Offer the same payment options in store and online
• Use one processor for every sales channel

Every new Lightspeed customer gets a free onboarding session with one of our product specialists. Play with your new system, prepare a list of questions and let us walk you through Lightspeed Retail.

• Live online training and live Q&A with a specialist
• Learn from the comfort of your home or business
• Quick and easy software setup
• Optional one-on-one follow up

A Lightspeed agent is always available and ready to answer your questions right away. Join our community forum to connect with other entrepreneurs and see how they use the system. You can also visit our Help center, there’s an article about every single aspect of our POS.

• Free and 24/7 support
• Help center
• Community forum

Download our free guides and get actionable tips and advices to optimize your business, read our blog and get all the latest news or see how our customers are using Lightspeed.

• Free guides
• Blog with the latest news from your industry
• Customer testimonials and videos

Plastic, paper, or coins: accept all payment methods and never miss a sale. Customers can buy your products in store and online with the same flexibility, and you can manage refunds without breaking a sweat.

• Process refunds without having to ask the cardholder to present their card
• Take payments over the phone
• Accept all payment methods
• Offer the same payment options in store and online
• Use one processor for every sales channel

Build your menu in minutes and easily update it from anywhere. Keep your staff informed on your menu items and show customers mouthwatering photos of your dishes and drinks that will make them order more.

• Update your menu from anywhere, on any device
• Show your guests high-res photos of dishes before they order
• Keep your waiters informed with dish details, including allergens or wine pairings

Your restaurant is never too busy for Lightspeed Restaurant. Update your floor plan in real time to accommodate last-minute reservations and big groups.

• Color indicators to show if a table is free, occupied or ready to pay
• Add or remove tables on the fly to accommodate the rush
• Use custom images for tables, seats and decor to properly represent your space

Make sure your staff doesn’t order something that you’ve run out of. Keep track of what you have in stock so you never run out of your best-selling items.

• Modify your stock count in real time from any device
• Avoid disappointing customers by ordering something that’s out of stock
• Report on food cost and profit to make smart decisions for your menu

Whether they are at a table, at the bar or on the terrasse, customers expect one thing: impeccable service. Wherever they are, give them the same options, information and answers.

• Use a mobile POS to serve customers everywhere
• Offer them total payment flexibility
• Send the orders automatically to the bar or the kitchen

Our Self-Order Menu app lets your customers place their own orders and send their request directly to the kitchen so you staff can focus on what they do best.

• Let customers order on an iPad at their table
• Use our kiosk more to create an ordering station
• Avoid order mistakes and avoid lines

Get more orders with a POS that allows you to process takeout and delivery requests on the spot.

• Assign one or multiple delivery orders to a table
• Add a delivery or takeout label to a table
• Set specific rates for takeout and delivery

With Lightspeed Restaurant, end the meal as easily as it started, by dividing the bills the way your customers want.

• Assign orders to seats
• Split or group bills
• Transfer items
• Divide an item between customers

Allergies, food restrictions or simply preferences, your customers won’t appreciate any error if they tell you to take out an ingredient from their order. Our modifiers feature allows you to put all requests directly into the system so you never forget what they asked.

• Let the kitchen know about modifications to an item
• Avoid ordering mistakes
• Add modifiers as easily readable notes

Bring your POS as you go from customer to customer and access all your service tools from a mobile device. Offer patrons the same level high-quality experience no matter where they are seated.

• Show items with photos and description
• Take payments on the spot
• Create a hassle-free experience for customers

With a cloud-based POS, your business is always with you — even as you leave the restaurant. Enjoy the freedom of going everywhere you need to be while keeping an eye on your establishment.

• Check your sales data from everywhere
• See how your staff is doing
• Make emergency changes in seconds
• Get reports to make the right decisions
• Store your data in total security

You don’t need to go to the kitchen or the bar to communicate with your staff. Any orders entered into the POS are immediately received by your back-of-house staff.

• Send orders directly to the kitchen
• Avoid misunderstandings
• Reduce the floor traffic

When your Internet down, you don’t have to panic and your customers don’t have to know. Lightspeed Restaurant works offline as well as online. Once your connection is back, all the data is synchronized.

• Benefit from a Liteserver that never quits
• See no unexpected business interruption
• Get a fully functional offline mode

Get an intuitive POS that will make your staff’s job easier and be rewarded with efficient employees that are happy to work for you.

• Work with a user-friendly system
• Tailor the interface to staff needs with the help of customizations
• Reduce the questions from customers with Customer Facing Display

Retain control over your business with Lightspeed’s permission settings per employee or by user group. With user permissions, you decide what your individual employees have access to.

• Create user roles with specific permissions
• Enable or disable permissions individually or with user groups
• Manage the capabilities of your team and assigned work based on role

Lightspeed Restaurant helps you manage tips in total transparency, no matter how you and your team decide to divide them. Avoid errors and frustrating miscommunications by adding everything in your POS.

• Add the tip directly to the system
• See the tip amount per user
• Set a redistribution percentage for the team

You don’t need to micro-manage your team to know what’s going on. Let the system help you define KPIs for your employees so they can excel.

• Track how much your employees sell
• Build the best team based on performance
• Reward your star employees
• Give your employees KPIs based on real data

Now you can check one platform for information on every returning customer, per location, and offer the kind of personal service that will drive loyalty.

• Create and edit customer profiles for any location
• Export your customer data
• Track visits and payments
• Create gift cards for all your locations

Opening a new location? Quickly add it in your POS and get selling instantly. Manage your entire business from one place with a system that adapts to your growth.

• Manage your operations from one place
• Add locations directly in the system
• Add users and cash registers by location

Managing a multi-location business is being able to see the big picture and pay attention to detail. Lightspeed Restaurant gives you the perspectives you need to make the right decisions.

• See how individual locations are doing
• Plan for peak period
• Get an overview of your entire business

Whether you want the big picture or prefer to hone in on data at a granular level, access to end-of-day reports that gives you a clear breakdown of how your business is doing.

• Check sales for every user
• Get information related to revenue
• Track tip amounts for every user
• Identify rush periods
• See what payment types your customers prefer

Know what your staff is up to by tracking employee shifts, ensuring you know when they clock in and out. Schedule wait staff and have the right amount of iPads based on the influx of customers.

• Identify your all-star servers
• Know the exact amount of tables served
• See what your staff is selling
• Monitor work hours

Access real-time reports on any device, whether you’re at your restaurant, at home or out and about. Lightspeed’s restaurant POS is cloud-based, pulling reliable and consistent reports, regardless of the device you use.

• Your data is not hardware-dependent
• Always know how your business is doing
• Ensure your data is alway secure on the cloud

Get to know your customers by creating profiles that let you know how often they come and their favorite items on your menu. Your staff will be able to offer more personal service and give patrons a memorable experience.

• Add credit to their account
• Assign orders to their tab
• Track a customer’s visit and payment history as well as favourite products
• See the last reservation made by a customer
• Assign them to tables and orders

Save your staff’s time and add promotions directly into Lightspeed Restaurant POS. At the indicated time, prices will decrease and revert back to the original when it’s over. The system does it all for you.

• Set up a promotion time
• Enter the new pricing information
• Let the system stop the promotion

Simplify your checkout experience and build trust with your customers by showing them their bill on a display that breaks down their order. You can also promote your best-sellers on the screen and generate more interest.

• Show customers their bills on an iPad
• Use the screen to promote other items
• Customize CFD with your logo and design

You don’t have a 9 to 5 job. Neither do we. Call us, send a text or an email in the morning or the middle of the night and a Lightspeed agent will be here for you.

• Free and 24/7 support
• Help center
• Community forum

Lightspeed is easy to learn, but it has a lot to offer. We train you for free so you can use your POS to its full potential.

• Live online training and Q&A with a specialist
• Learn from the comfort of your home or business
• Quick and easy software setup
• Optional one-to-one follow up

Here’s your new favorite library: check your blogs about your industry, free guides on business improvements and best practices, and customer videos to discover other businesses like yours.

• Free guides
• Blog with the latest news from your industry
• Customer testimonials and videos